Dryco Filtration Sdn. Bhd.

ID: my1663

Address

8, Jalan TPP 5/1, Taman Perindustrian Puchong, 47100 Puchong, Selangor, Malaysia.

+6012-299 0128 (Mr. Fong) / +6012-298 0413 (Ms. Joyee)

COMPANY PROFILE

Dryco Filtration Sdn. Bhd. was established as a trading company on 22nd March 2002. For over 10 years, we have specialized in supplying pumps for various industries around the world. Apart from a comprehensive range of pumps, our company’s services cover after-sales services provided by an effective technical team. Comprehensive and reliable service is an essential element of our corporate culture.

At Dryco Filtration, we pride ourselves on the quality of our products and are committed to providing excellent after-sales services to our customers. We strive to continuously improve our products and services beyond the expectations of our customers.

Dryco Filtration Sdn. Bhd. is committed to delivering solutions to customers by providing high-quality products and services at the right time to fulfill customer requirements and needs. The company believes that the market expects a continually improving service and productivity from us. We will achieve this by implementing a management system that is complete with the international standard of ISO9001:2015 and applicable statutory and regulatory requirements.

OUR GOAL AND MISSION

• To achieve greater heights through new opportunities
• To be the market leader in providing creative solutions to the customer
• To stay ahead of competition through innovation and creativity
• To provide our customer with an efficient sales and after sales service support
• To generate profitable returns for the shareholders

OUR QUALITY POLICY

• Committing to continuous improvement
• Honoring to our commitment
• Achieving total customer satisfaction
• Encouraging long-term association with suppliers who meet our quality standard

SERVICES

Dryco Filtration After Sales Services
Provide a broad spectrum of services in order to preserve the value of your pump, to minimize any downtime, and entire lifespan costs.

24 hour Service and Support
Technical consulting, delivery of spare and wear parts, and proper implementation of repair work which supported by our technicians or service partners.

Commissioning
a) Installation of pump

b) Assembly Inspection service provided after customer installation and before commissioning.
• You may to ensure that the pump is correctly installed and assembled, and also avoid delays in commissioning and damage due to mistakes of the assembly.

c) Commissioning
• Assembly verification has included.
• Operating condition on location and reports documents has recorded by a texel-fybroc service technician or engineer.

Service Equipments
Here is the list of proper tools used by our service technician:
• SKF laser alignment
• SKF bearing hydraulic puller
• SKF bearing fitting tool
• RPM Tester
• Multi-tester

Maintenance and Repair
a) Maintenance and repair with original spare parts
• Always commission our qualified staff with repairing your pump; we exclusively use spare parts.

b) Drafting of spare and wear parts offers and packages for preventive maintenance
• Our service specialists have well-founded know-how concerning the use and operation of chemical centrifugal pumps in the primary markets of environmental engineering, foods, paper, oil and gas, chemicals and other industries. You can therefore quite rightly rely on the fact that we will always provide you with the optimum technical and economical solution for your tasks.

c) Order processing repair service
• In the event that you would like us to carry out a repair, please contact us.

Factors such as urgency, the damage symptoms, the scope of the damage and the availability of spare parts are decisive in whether the repair will be carried out in your premises or in our facilities.

You will be informed immediately of the service number; when dealing with repairs carried out in our facilities, we can send you a return delivery note by e-mail or fax. Return deliveries are made exclusively with statement of the service number in order to guarantee fast and accurate processing.